Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • Melissa A.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I received excellent customer service and was treated with care and concern.

  • Hugh C.08-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Experience was seamless!

  • Deborah T.08-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Connor G.07-31-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    My auto tech Adam was very helpful and efficient through the entire process. Gave me plenty of updates in a very timely manner. Great customer service

  • Rebecca F.07-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Awesome service !!

  • Michaela W.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Good, fast service. Polite workers

  • Breeana M.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Thomas H.07-31-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

  • Derick E.07-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Ann G.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great customer service and quick service