Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • Kent S.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Hannah C.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I had a vehicle emergency driving from DC and luckily was only 10 miles from this Volkswagen dealership. The gentlemen squeezed me in and were so accommodating, getting me back on my way within a few hours. I cannot thank them enough - honestly such a pleasant experience!

  • Jeffrey M.07-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Gabrielle A.07-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Adam has always been wonderful. Glad he’s back !

  • Edwin H.07-27-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Christopher H.07-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jennifer G.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Brandon A.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service, clean waiting area and the transparency in service pricing

  • Wendy C.07-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • John S.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My wife was waiting there for almost 4 hours. Car is running worse than ever. They forgot to put the new windshield wipers on. I found them under the hood of the car.