Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

Models
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  • Connor M.05-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    The staff are great

  • Theresa L.05-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Service was prompt and friendly

  • Davian R.05-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Jill W.05-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Vincent S.05-20-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    very satisfied w/ the service I've rec'vd recently & over the past 6 years

  • William S.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Joyce J.05-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Anthony M.05-14-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Jemea J.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    My experience was great, Liam helped me navigate working with a warranty and the text messages I received kept me up to date throughout the whole process, my car went in Tuesday night via tow truck I had it back Friday evening. By far one of my favorite experiences with a Volkswagen dealer. I’ll definitely be back for regular scheduled maintenance. Oh and Ms Cynthia’s customer service on the phone and in person was amazing! She could tell I was having a rough day regarding my car and she made this process exceptional!

  • Rick A.05-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2023