Average Score (402 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

402 Ratings

4.8 Average

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  • Kim B.09-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I chose this rating because my Volkswagen recently needed service for a problem that came up unexpectedly. The team was able to take care of the issue, and I appreciated that the service was handled quickly. At the same time, it was stressful having the problem occur out of nowhere, so I hope future visits can include a more thorough check to help prevent surprises.

  • Guy J.09-26-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Liam is why, very helpful and friendly, a little over worked but great to deal with.

  • Dennis P.09-24-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Personal touch, 100% effort, and no high pressure sales.

    09-27-2025

    5 Star review, very satisfied with us

  • Florence N.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My needs with regards to my vehicle were met, l may not understand the technicality but my vehicle so far is driving fine.

  • Kellie F.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great experience.

  • Grant I.09-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Natalie F.09-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Great service, clean dealership and very friendly staff! My car was so clean when it was returned.

  • Sakeena B.09-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • William B.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great experience for routine maintenance. Let’s see how you do with my son’s Tiguan that has been towed into your shop twice this week.

  • Drew D.09-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Dude Adam is cool but ive spent over $3k to have my car fixed and it just broke down again so you will be seeing for a 3rd time.