Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Joyce L.04-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Friendly and professional staff. Maintenance check completed as scheduled. Waiting area comfortable.

  • Nelson P.04-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Easy to schedule, the service manager Liam was very accommodating and friendly

  • Hannah H.04-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Joe was so kind and helpful and punctual for me!

  • Ann J.04-01-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Derick was incredibly helpful and patient through the whole process. He made what can be a stressful situation much easier. He made sure I understood the deal. He also spent a great deal of time after the sale making sure I was aware of all of the vehicle's features. I appreciated his style of sales and would buy from him again.

  • Susan C.03-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Since I purchased my first (2017) GTI from the VW dealership at this location, I've always found their service department excellent. Liam also assisted me beyond the recall issue, which brought me in most recently. Thank you!

  • Christi M.03-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Had front and rear rotors and breaks repaired earlier this week only for them to be still making the same sound a couple days later

  • William R.03-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • George R.03-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Michelle A.03-26-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Derick and the entire team were very attentive and professional. The entire process went very smoothly from beginning to end.

  • Thais G.03-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024