Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • Samuel M.02-28-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Gerardo was my service advisor for my most recent visit, and he made this seriously one of the best service experiences I’ve EVER had from a dealership. He got me in on very short notice for some minor maintenance, and I had my car back within the hour. He was also incredibly personable! Mr. Mendoza deserves a raise!

  • Presley M.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone is so nice and helpful. I really like how efficient the service desk is run. Liam is fantastic. Couldn't be happier with the service I get here.

  • Rose W.02-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Trevor L.02-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I chose this rating because Liam is awesome. A rare gem in today's workforce that should be treasured, nurtured, and probably given a hearty raise. Like 12.75%

  • Suzanne M.02-27-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    I appreciated how easy it was to schedule my appointment, and that many appointments were available. My service was exactly as requested, and everything was clear and easy for me. When Liam is the person helping me I know everything will be taken care of, and I feel comfortable seeing the same person consistently.

  • Kellie F.02-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Easy process, everyone was nice and very knowledgeable.

  • Kent S.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Omar G.02-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Kristilynn C.02-26-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Jose H.02-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great attention!