TYPE:SalesMODEL:TiguanYEAR:2024
Average Score (383 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
The dealership is always clean and everyone is always so welcoming, from the time I open the door until the time I check out and my car is personally delivered to me.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:SalesMODEL:Jetta GLIYEAR:2025
Frank, Brandon and Jason made it easy.
TYPE:ServiceMODEL:TiguanYEAR:2024
Liam game excellent service. It was first time there for service since the garage door was installed
TYPE:ServiceMODEL:TiguanYEAR:2020
Had an emergency repair that was needed. Despite being very busy they had me bring the car over immediately. The staff were friendly and knowledgeable. I'm back on the road thanks to these guys!
TYPE:ServiceMODEL:ID.4YEAR:2022
Scheduled the car for service a week in advance for Friday, dropped vehicle off and made it clear needed to pick up car on Monday. Car wasn’t started until Monday midday and wasn’t completed until end of day Tuesday. No loaner, no communication.
TYPE:SalesMODEL:Jetta GLIYEAR:2025
I had a really great experience from start to finish with the Fallston VW team. I would highly recommend them to anyone looking for a new vehicle. Their customer service is incredible and the team went beyond the extra mile to help me get back on the road.
TYPE:ServiceMODEL:TiguanYEAR:2019
Service was great, tech and Liam were awesome.
TYPE:ServiceMODEL:TiguanYEAR:2024
I want to say that my experience at Volkswagen service was very good especially the work of Gerard he went out of his way to keep me updated and to help me understand what was going on with my VW again I want to thank you for all the great work that him and his staff did