Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • Melvin F.02-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Gail A.02-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Nice to be able to work while I waited

  • Dana G.02-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly and easy scheduling and service

  • Gloria W.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I arrived on time for my service and was taken in immediately. Easy process.

  • Robbin D.02-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Gerardo is an incredible Service advisor. He is patient and explains everything that is happening with your vehicle. He goes out of his way for his customers.

  • Brenda S.02-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Gentleman was friendly, explained what was wrong and would order part for overnite

  • Dennis B.02-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    helpful friendly fast service

  • Rabin S.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kelly F.02-12-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Amy C.02-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024