The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ArteonYEAR:2023
I give Fallston VW Service the highest rating! I have dealt with Liam in the past and Joe this time. Both are superior service advisors. Joe really made things go smoothly and kept me informed of what was going on. I also love the waiting room! It is clean and comfortable and there are free drinks and snacks. You can even buy your VW merch here!
TYPE:ServiceMODEL:JettaYEAR:2024
Took my 2024 VW Jetta SE in to have it looked over - brakes, steering column, etc. The staff was friendly, courteous and efficient. They took my concerns seriously and checked them out. Thank you for your help and listening to my concerns!
TYPE:ServiceMODEL:TiguanYEAR:2024
Pleasant, professional and rapid service of our VW.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:Golf RYEAR:2022
Didn’t have a schedule but was accommodated with my needs
TYPE:SalesMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
I have purchased in excess of 20 cars. This was the fastest and easiest process I’ve had. It actually was a pleasure, which car buying typically isn’t. I wouldn’t hesitate to shop there again.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
People were great and they got me out in a timely manner!