Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • Michael S.02-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Great customer service. A vehicle was supposed to be in service for a long period of time, but they got it done in a week.So I really appreciate the hard work

  • Claus O.02-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The rating is from since I have purchased the car and things since post purchased has not been fixed yet dispite promise to promise to promise

  • Herminio G.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service staff was very helpful with my concerns. professionalism surrounded the atmosphere with outstanding customer service and expertise.

  • Theresa L.01-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Communication was good . Service was completed well

  • Graciela A.01-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Joe was a great help! He reached out and made an appointment with me. He didn’t bombard me with calls or anything. Joe had my soon to be new car ready and warmed up for me to test drive. And he was very straightforward and easy with the financing he was very knowledgeable about the features. Will be back to him the next time I need a car!

  • Joshua C.01-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Amr S.01-23-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Very professional and friendly staff. They worked with me to get the most discounts and the best trade-in offer for my car.

  • Denise D.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone was polite. I was in and out in about 45 minutes.

  • Vincent S.01-21-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    came in for a safety recall & was squared away within the hour- no issues -thankx guys-keep up thje good work

  • Dustin W.01-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024