Average Score (402 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

402 Ratings

4.8 Average

Models
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  • George W.09-18-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    I received the services I expected, plus a carwash.

  • Jackie P.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Prompt and helpful service

  • Kevin W.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The team was very professional and friendly

  • Izeida S.09-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Best service I have had

  • Michael M.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Liam is always a big help ad walks me through the process and is honest and up front with the problem and timing

  • Barbara A.09-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service advisors kept me informed about the work being done.

  • Jason P.09-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Adam was simply amazing, I'm glad he kept me informed about my Atlas. Thank you Adam and the Team for taking care of my car.

  • Thomas W.09-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Adedotun D.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I got diagnosis of the check engine error and an explanation of the possible cause same day

  • Peggy D.09-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Everyone was pleasant and helpful - also, everything was explained well and done quickly.