Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • William P.01-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great Service. The service was quick, Liam followed up when it was complete and the vehicle was clean and ready for me when I got there. Well done. Thank you.

  • Dustin W.01-17-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Renee A.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    My experience with Fallston Volkswagen service center was phenomenal! I worked directly with Liam and my ID.4 had many recalls that he was able to take care of them all. He’s a great communicator and when above and beyond to make sure that I was taken care of while my car was in for service. He was also able to locate a loaner for me even though another local Volkswagen dealership could not find me a loaner. I would highly recommend them!

  • Dustin W.01-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Very knowledgeable and friendly sales staff. Good deals, no pressure sales :)

  • Marvin S.01-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Trina L.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Kacie O.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Work was performed quickly.

  • Derick E.01-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Barry Z.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    You guys have been servicing my cars for over 20 years. As always, easy in, honest assessment, reasonable pricing. You guys always do well by me.

  • Nancy F.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2019