The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
The staff was very helpful from the moment I walked into the dealership, communication was very clear, transparent, and consistent. Fortunately, the issue on my car didn't take long to fix, and I promptly got my car back within a week of dropping it off, and I'm very grateful to the team.
TYPE:ServiceMODEL:TiguanYEAR:2023
Great customer service!
TYPE:ServiceMODEL:PassatYEAR:2021
TYPE:SalesMODEL:TiguanYEAR:2024
Low pressure sales and friendly salespeople. First dealership to allow a little longer test drive or more than 5 minutes and was appreciated. Sales team communicated the costs and was polite throughout the negotiations/sale.
TYPE:SalesMODEL:TaosYEAR:2024
I need to take the vehicle through inspection and no truck cover was unexpected
TYPE:ServiceMODEL:TiguanYEAR:2020
Waiting too long to have my car back. I made an appointment for 9:30 am and asked to be done by noon to only got it back by 4 pm
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Awesome customer service.
TYPE:ServiceMODEL:AtlasYEAR:2019
Great customer service from the entire staff. Keep it up!
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2024