Average Score (383 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

383 Ratings

4.8 Average

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  • Annie V.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent customer service.

  • Riecie W.10-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great experience.

  • Keith A.10-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I scheduled my appointment in advance to specifically get a recall done. The day of my appointment, I was told that the part may not be available. When I arrived, I was informed that the part was available. I was contacted after my other service was completed to be informed that the recall was not completed because all of the parts needed were not available. Get it together Volkswagen