TYPE:ServiceMODEL:Golf GTIYEAR:2019
Everyone was pleasant and helpful - also, everything was explained well and done quickly.
Average Score (383 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
Everyone was knowledgeable and friendly.
TYPE:ServiceMODEL:TiguanYEAR:2018
Great communication from start to finish - repair took a reasonable amount of time. Waiting area is super clean and neat. But - coffeemaker was broken
TYPE:ServiceMODEL:AtlasYEAR:2025
Great customer service and timely service.
TYPE:ServiceMODEL:Jetta GLIYEAR:2022
I remain completely satisfied and reassured with the service staff at VW of Fallston. Regardless of the situation, they remain steadfast in their commitment to total customer satisfaction.
TYPE:ServiceMODEL:TiguanYEAR:2020
Excellent service
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:ArteonYEAR:2020
The Fallston VW location is squared away. They are professional and very courteous. In addition, I have not had any issues with them when it comes to servicing my vehicle or taking the time to answer my questions.
TYPE:ServiceMODEL:PassatYEAR:2021
Adam was excellent to deal with when I had my car serviced last week! Service was completed TIMELY! Look forward to dealing with Adam again. Steve Fortuna