TYPE:ServiceMODEL:Jetta GLIYEAR:2024
Average Score (383 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Everything is very good, nice place, not longer waiting time. Just one to admit - please fix the phone charger - it is not charging and some cables are broken)
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:PassatYEAR:2018
Friendly personel. Demonstrating prossional urgency, and diligence. No attempt at pulling wool over my eyes.
TYPE:ServiceMODEL:AtlasYEAR:2021
Everything was handled well. No complaints at all.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Technician did not tighten the cap for the coolant. Causing my car to overheat on the way home from the dealership. The dealership close right after I picked up my car. MY car was inoperable for the weekend and had to take a half day off work to get to rowed back to the dealership on Monday. Also they did not fox the wind noise in the car. I left them a message but they never returned my call.
TYPE:ServiceMODEL:TaosYEAR:2023
easy to deal with staff, especially Jason, Liam and Michael
TYPE:ServiceMODEL:TiguanYEAR:2019
Service to my vehicle was timely and thorough. I needed to schedule a follow up for a more in depth diagnosis of a particular issue, but I understood why.
TYPE:ServiceMODEL:PassatYEAR:2018
The people at the counter are always polite, They listen well to my problems. My car has always been taken good care of.