TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Waiting time needs improvement Service reps were polite
Average Score (383 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2018
QUALITY SERVICE
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
Routine recommended service
TYPE:SalesMODEL:JettaYEAR:2025
Great service, very friendly staff, great product
TYPE:ServiceMODEL:AtlasYEAR:2022
I never received a full report of my car (the 24 point inspection) even after requesting it. It seemed as if the attendant was bothered by my questions and the request for clarification about my svc.
TYPE:ServiceMODEL:Jetta GLIYEAR:2025
Easy scheduling, quick completion, friendly staff that communicates well.
TYPE:ServiceMODEL:ID.4YEAR:2021
Was told they would do no work on car unless I payed for a defective battery Repair that costs more then the car is worth